Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Caravan Coffee. The collective work includes works that are licensed to Caravan Coffee. Copyright 2014, Caravan Coffee ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Caravan Coffee or purchasing Caravan Coffee products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Caravan Coffee or to purchase Caravan Coffee products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Caravan Coffee. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Caravan Coffee used in the site are trademarks or registered trademarks of Caravan Coffee
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Caravan Coffee disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Caravan Coffee does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Caravan Coffee does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Caravan Coffee shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Caravan Coffee has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Caravan Coffee product is mistakenly listed at an incorrect price, Caravan Coffee reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Caravan Coffee reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Caravan Coffee shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Caravan Coffee without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Caravan Coffee may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Caravan Coffee.
Your use of this site shall be governed in all respects by the laws of the state of Oregon, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Caravan Coffee products) shall be in the state or federal courts located in Yamhill County, Oregon. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Caravan Coffee products) must be commenced within one (1) year after the claim or cause of action arises. Caravan Coffee’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Caravan Coffee may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Caravan Coffee or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Caravan Coffee does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Caravan Coffee is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Caravan Coffee reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Caravan Coffee in its sole discretion.
You agree to indemnify, defend, and hold harmless Caravan Coffee, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Caravan Coffee may link to sites operated by third parties. However, even if the third party is affiliated with Caravan Coffee, Caravan Coffee has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Caravan Coffee. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Caravan Coffee seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Returns and Refunds
Coffee: Unopened coffee may be returned within 14 days for a full refund or exchange. Coffee that has been opened may not be returned or exchanged. To return your unopened coffee, simply email firstname.lastname@example.org or call us at 1-800-875-5282.
Hand-Picked Club Subscriptions: If at anytime you are ready to end your monthly subscription you may do so by canceling through the “My Account” page on our website, call us at 1-800-875-5282 or email us at email@example.com
Merchandise or Equipment: Unopened equipment or merchandise may be returned for a full refund. Once any equipment or merchandise has been opened it may not be returned or exchanged.
Customers are responsible for shipping any return items back to Caravan Coffee and will not be reimbursed for shipping expenses.
Coffee orders will be shipped the day the coffee is roasted, unless otherwise indicated in your order confirmation. Shipping rates are based on current market rates.
Subscriptions are shipped the first week of each month, not on a rolling basis.
Free shipping promotions do not apply to reoccurring orders or hand-picked club subscriptions which are already discounted.