I ran out of coffee this month. How do I order more for next month?

You can change from the 2 bags per month to the 4 bag per month plan by going to “My Account” and from there “Switch Subscription.”  If you need help, you can always call us at (800) 875-5282.

Can I cancel anytime?

Yes. At any time and for any reason, you may cancel your subscription.

Please allow 10 business days to process your request. Caravan Coffee has the right to cancel or revise club membership at any time and for any reason.

How do I cancel?

To cancel your subscription, go to “My Account” and click on “Cancel”

How do I change my billing information?

To change your billing information, simply navigate to “My Account.” As always, you can also call us for help at (800) 875-5282.

What do I do if nothing came this month?

If you are missing your order this month, please call us right away at (800) 875-5282.

How do I change my shipping address?

To change your billing address, shipping address or payment information, simply go to “My Account” and scroll to the bottom of the page. From there you can edit your information. Or, as always, you can call us at (800) 875-5282.

Can I pause my membership?

Unfortunately, you can’t pause your membership. But you can cancel your membership and re-sign up at a later date.